Analysis of Academic Information System Using Information System Success Model and System Quality Model Case Study of Institut Teknologi Nasional Malang

Authors

  • Kurnia Dwi setyowati Computer Science Department, Faculty of Science and Technology, UIN Maulana Malik Ibrahim, Malang, Indonesia.
  • Totok Chamidy Computer Science Department, Faculty of Science and Technology, UIN Maulana Malik Ibrahim, Malang, Indonesia.
  • Muhammad Faisal Computer Science Department, Faculty of Science and Technology, UIN Maulana Malik Ibrahim, Malang, Indonesia.

DOI:

https://doi.org/10.24090/tids.v1i1.12234

Keywords:

Information system, Academic Information System, Information System Success Model method, System Quality Model

Abstract

Advancements in information technology are progressing rapidly, providing numerous conveniences across various domains, ranging from personal needs to general activities. Academic Information System (SIAKAD) facilitates academic information management in educational institutions. The utilization of website-based SIAKAD is gaining popularity due to its ability to streamline access to information and minimize administrative errors. This Research aims to identify key factors contributing to the success of website-based SIAKAD at the National Institute of Technology Malang. Additionally, the Research seeks to assess the level of success of SIAKAD and evaluate the key factors that influence its success. This Research employed the Information System Success Model (ISSM) method and the System Quality Model (SQM). This study follows a seven-step workflow, from problem identification to conclusion, assessing SIAKAD ITN Malang's success using ISSM and SQM models. A survey of 100 respondents evaluated system quality, functionality, and user satisfaction. Related research highlights the importance of system quality in achieving positive user outcomes and overall success. Based on the research results, all hypotheses are accepted, indicating that Information Quality (IQ), System Quality (SQ), and Service Quality (SeQ) significantly influence Intention to Use (IU), User Satisfaction (US), and Net Benefit (NB) in the Use of SIAKAD at the National Institute of Technology Malang.

References

R. Alfatiyah, Metode Penelitian Survei. Cirebon: CV. Dua Dara.

R. Hidayat and M. Ikhwan, “Pemanfaatan Sistem Informasi Akademik pada Perguruan Tinggi untuk Meningkatkan Kinerja dan Kualitas Pelayanan Pengurus Kampus,” J. Teknol. dan Sist. Komput., vol. 7, no. 3, pp. 167–174.

D. K. Sari, E. S. Purba, and P. R. Sari, “Development of Academic Information Systems to Improve Service Quality at Private Universities,” J. Phys. Conf. Ser., vol. 1567, no. 1, p. 12082.

A. R. Akbar and A. A. Pratama, “Evaluasi Sistem Informasi Akademik dengan Menggunakan Information System Success Model (ISSM),” J. Inform., vol. 11, no. 2, pp. 103–110.

A. Dzulhaq, “Analisis Dan Perancangan Sistem Informasi Akademik Pada Universitas Pembangunan Nasional "Veteran,” Jawa Timur. J. Tek. ITS, vol. 6, no. 1, pp. 22– 27, [Online]. Available: https://ejurnal.its.ac.id/index.php/teknik/article/view/16136/3762.

O. Juwita, V. Elfada, and P. Pandunata, “Evaluasi Kesuksesan Web Desa Pada Kecamatan Maesan Menggunakan Information System Success Model (ISSM,” J. Inform., vol. 4, no. 2, pp. 81–88.

M. D. Fatih, “Analisis Kesuksesan Implementasi Sistem Informasi Akademik (Siakad) Online Berbasis Web Pada Universitas Jambi: (Dari Perspektif Mahasiswa Sebagai Pengguna),” J. Ilm. Ilmu Terap. Univ. Jambi, vol. 1, no. 2, pp. 142–153, doi: https://doi.org/10.22437/jiituj.v1i2.4276.

P. G. I, “evaluasi keberhasilan implementasi sistem informasi e-donasi dengan metode hot-fit (studi kasus: direktorat ekz laznas inisiatif zakat indonesia),” Skripsi UIN Syarif Hidayatullah, vol. 1, pp. 1–185, 2019.

R. B. Kline, Principles And Practice Of Structural Equation Modeling. Guilford Publications, 2023.

A. Rahat, “The Use of Information Technology In Education: A Study Of Faculty Perception,” J. Educ. Bus., vol. 80, no. 4, pp. 230–234.

W. H. Delone and E. R. McLean, “The DeLone and McLean Model of Information Systems Success: A Ten-Year Update,” J. Manag. Inf. Syst., vol. 19, no. 4, pp. 9–30, Apr. 2003, doi: 10.1080/07421222.2003.11045748.

W. J. Doll, W. Xia, and G. Torkzadeh, “A Confirmatory Factor Analysis of the End-User Computing Satisfaction Instrument,” MIS Q., vol. 18, no. 4, p. 453, Dec. 1994, doi: 10.2307/249524.

R. O. Mason, “Measuring information output: A communication systems approach,” Inf. Manag., vol. 1, no. 4, pp. 219–234, Jan. 1978, doi: 10.1016/0378-7206(78)90028-9.

J. A. O’Brien and G. M. Marakas, Management information systems. McGraw-Hill Higher Education, 2006.

Y. Yanuarti and R. P. Astuti, “Analisis Penerapan Sistem Informasi Manajemen Kepegawaian pada Dinas Kesehatan Kabupaten Banyumas”.

M. Mohebbi, R. Safdari, and E. B. Farahabadi, “Hospital Information Systems User Needs Analysis: A Vendor Survey,” Acta Inform. Medica, vol. 19, no. 1, pp. 13–18, 2011.

Downloads

Published

2024-09-10

How to Cite

setyowati, K. D., Chamidy, T., & Faisal, M. (2024). Analysis of Academic Information System Using Information System Success Model and System Quality Model Case Study of Institut Teknologi Nasional Malang. Transactions on Informatics and Data Science, 1(1), 33–44. https://doi.org/10.24090/tids.v1i1.12234

Issue

Vol. 1 No. 1 (2024)

Section

Articles

Categories

License

Copyright (c) 2024 Kurnia Dwi setyowati, Totok Chamidy, Muhammad Faisal

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.