Nur Adi Chandrawan, et al. “The Effect of Service Quality Using the Pakserv Model on Customer Satisfaction at BPRS Bina Amanah Satria KC Bumiayu”. Wealth: Journal of Islamic Banking and Finance, vol. 4, no. 2, Dec. 2025, pp. 143-64, doi:10.24090/wealth.v4i2.15422.