SUHARTI, Fisit. Analisis Kesesuaian Antara Harapan dan Kinerja Layanan pada Kualitas Pelayanan Hotel Akbar Syariah Banyumas Jawa Tengah. Jurnal Ilmiah Mahasiswa Raushan Fikr, [S. l.], v. 3, n. 2, p. 43–58, 2017. DOI: 10.24090/jimrf.v3i2.1018. Disponível em: https://ejournal.uinsaizu.ac.id/index.php/raushanfikr/article/view/1018. Acesso em: 5 jul. 2025.